Privacy Policy

This privacy policy explains how PeopleWise Solutions collects, uses and safeguards personal data provided to us. We are committed to safeguarding the privacy of visitors to our websites, our clients and their employees, and any other contacts who give us information. Please read this notice to understand how we will collect and use your information and the rights you have in relation to personal data provided to us.

We may update or change this policy from time to time and without prior notice to you. We will post a prominent notice on this web page to notify you of any significant changes.

Who We Are

PeopleWise Solutions is the trading name for PeopleWise Solutions Ltd. PeopleWise Solutions Ltd is registered as a data controller with the Information Commissioner’s Office.

Lawful Basis For Processing

We process personal data under the following lawful bases:

Legitimate interests – responding to enquiries, managing our client relationships.
Consent – sending marketing communications or newsletters when you opt in.
Contract – where processing is necessary to deliver our services to you.
Legal obligation – where we must retain or share data to comply with the law.

Information Collected And How We Use It

When you access or sign up to any of PeopleWise Solutions’ services including newsletters, we may collect and process personal data such as your name, address, telephone number, email address and other information relating to you (“your information”).

We store and use your information for purposes including:

Administering and maintaining our relationship with you.
Providing services or information requested by you.
Providing you with further information about our products and services.

Auditing Usage Of Our Website

If you become a client of PeopleWise Solutions, we may also collect personal data relating to your employees (“employee information”) to provide HR and employment law advice.

When you visit our website, our server records your IP address, date, time and duration of your visit. We also collect data to recognise your preferences via cookies.

Special Category Data

We may occasionally process health information or other special category data only with your explicit consent or as required by law (e.g., reasonable adjustments for employees).

Cookies And Analytics

Our website uses cookies to recognise returning visitors and to help improve your experience.

Essential cookies are required for our website to function. Non-essential cookies (e.g., Google Analytics) are used for analytics and marketing only with your consent. You can withdraw consent at any time via your browser settings. For more information, see our Cookie Policy.

Using Your Information For Marketing Purposes

We may ask whether you wish to receive marketing from us, including our newsletter. If you opt in, you can withdraw your consent at any time by contacting us at [email protected].

We will never use employee information for marketing purposes.

Who Has Access To Your Information

We will not normally share your information with any third parties outside PeopleWise Solutions. We will only disclose your information:

Where you have given your consent
Where required by law
In connection with legal proceedings

Third-Party Processors

We use trusted service providers for web hosting, email, cloud storage and analytics. All third parties are bound by contracts requiring them to protect your data and act only under our instruction.

If data is transferred outside the UK, we ensure it is protected under UK-approved safeguards (such as Standard Contractual Clauses).

Security

We use up-to-date security measures including:

Password-protected systems
Encryption for data in transit
Multi-factor authentication where available
Staff confidentiality agreements and training

While we take all reasonable precautions, the transmission of information via the internet is not completely secure and is at your own risk.

Data Retention

We retain client and contact information for up to 7 years after our last interaction, unless required longer by law.

Recruitment data: 1 year for unsuccessful candidates, 7 years for successful candidates.

Marketing data is kept until you withdraw consent.

Your Rights

Under UK GDPR, you have the right to:

Access the data we hold about you (Subject Access Request)
Rectify incorrect or outdated information
Request erasure (“Right to be Forgotten”)
Restrict or object to processing (including marketing)
Request data portability in a digital format
Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

Hyperlinks

This website may contain hyperlinks to third-party websites. PeopleWise Solutions is not responsible for the content or privacy policies of these sites.